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How does a financial adviser get paid?

We believe that every Australian has the right to home loan and financial advice they can trust and afford. That's why we offer a transparent and consistent pricing structure that tells you exactly what you’ll get for your money so you are always in control. No hidden fees… no surprises!


Our advisers charge a fee for service for providing financial advice tailored to your individual situation. We will keep you fully informed on any costs you may be facing at every stage.

After your initial meeting with us, which is at our expense, you may decide to go ahead with the next stage, which includes researching, developing and preparing your personalised advice and recommendations. Any fee to be charged for the preparation of advice will be discussed and agreed with you prior to you incurring that fee.

Your Statement of Advice and the relevant Product Disclosure Statement (PDS) of each product we recommend will outline the fees and remuneration that apply.

Ongoing advice and service

At FinChoice our focus is on working with you to enhance your financial wellbeing.

Our financial planning advice process aims to ensure our advice remains relevant to both your lifestyle and life stage. Maintaining our ongoing relationship with you is key. As such, we offer a number of service packages to help keep you on track to achieve your financial goals.

If you require an ongoing review of your financial planning strategy, the fee for this ongoing service is based on the complexity of ongoing advice and the services provided. A list of packages is provided below.

Ongoing service packages

The Lime Service Package includes:

  • Annual report
  • Opportunity for a formal review meeting
  • Ad hoc assistance from our advice support team
  • Regular communication throughout the year

Ask your local financial adviser for more information on these inclusions and the fees for this package.

The Blue Service Package includes:

  • Annual report
  • Opportunity for a formal review meeting
  • Assistance from our advice support team
  • Regular communication throughout the year

Ask your local financial adviser for more information on these inclusions and the fees for this package.

The Orange Service Package includes:

  • Annual report
  • Opportunity for a progress meeting
  • Opportunity for a formal review meeting
  • Regular assistance from our advice support team
  • Regular communication throughout the year

Ask your local financial adviser for more information on these inclusions and the fees for this package.

The Black Service Package includes:

  • Annual report
  • Opportunity for a formal review meeting
  • Opportunity for regular review meetings
  • Ongoing assistance from our advice support team
  • Regular communication throughout the year

Ask your local financial adviser for more information on these inclusions and the fees for this package.

Types of fees and charges

We will charge a fee for service for providing investment and superannuation advice regarding your situation, with these fees directly payable to FinChoice. The following outlines how the fees will be calculated.

Initial Advice

We will charge a fee for service of usually between $565 and $8,800 for your initial advice which includes research, strategy development, Statement of Advice preparation and the implementation of any recommendations. Any fees charged may vary depending on the complexity of the advice provided and will be agreed with you prior to commencement.

Ongoing Service Fee

If appropriate, we will determine with you the ongoing service package you require to ensure the appropriate management of your strategy to meet your goals and objectives. The fee for this ongoing service is based on the complexity of ongoing advice and the services you require. Your adviser will discuss these fees with you and obtain your agreement on the amount and the method of payment.

We offer a number of Ongoing Service Packages with the general range per package being $1,6500 per annum up to $5,460 per annum. These fees may be deducted monthly, quarterly, semi-annually or annually from your client account.

In addition to the above, we will charge a fee for service for providing any cashflow coaching access via our MoneyTrack platform. The DIY package starts at $330 per annum or for the adviser to provide the coaching service up to $1,320 per annum. Details of the services provided within the Ongoing Service Packages are contained in the Statement of Advice (SoA) and the Client Service Package Agreement. The ongoing service fee is reviewed annually and subject to a minimum CPI increase.

Dealer Service Fee 

An additional Dealer Service Fee of up to 0.11% of Funds Under Management is charged by MCFP on platforms that allow an equivalent Dealer Service Fee to be charged. This fee is retained in full by FinChoice to fund ongoing technical training of the FinChoice advisers and the external technical expertise required to enhance the recommended investment models.

Fee Calculation: If you had $20,000 in your platform account, the fee (excluding cash balances) would be $22 per annum.

Hourly Fee

If you haven’t committed to an Ongoing Service Package, we can provide a review of your existing strategy for an hourly fee of up to $330 per hour. Prior to providing any additional service we will advise you as to whether an hourly fee will apply.

Note: All prices exclude GST. Exact fees, charges and commission applicable to the advice provided to you will be included in your Statement of Advice.

Initial Advice

We will charge a fee for service between $850 and $1,980 for providing insurance recommendations, with these fees directly payable to FinChoice.

Note: All prices exclude GST. Exact fees, charges and commission applicable to the advice provided to you will be included in your Statement of Advice.

Initial Commission

Insurance products generate an Initial Commission, calculated on the value of the first year’s premium of between 0% and 88%. This commission is paid to FinChoice by the product provider and is not a direct cost to you.

Ongoing Commission

Insurance products generate an Ongoing Commission, calculated on the renewal premium paid of between 22% and 25%, for as long as you hold the product. This commission is paid to FinChoice by the product provider and is not a direct cost to you.

Note: All prices exclude GST. Exact fees, charges and commission applicable to the advice provided to you will be included in your Statement of Advice.